Technical Service

Do you have a technical query on a device or its accessories? Or do you need to order replacement parts or to use our repair service?

Our service team is here to help you.

You can reach our service Team by telephone at (+49) (0)22 33 604-430 from

Monday to Thursday between 8.00 am and 4.00 pm
and on Fridays from 8.00 am to 2.45 pm.

You can send your query to us by e-mail or fax at any time, and we will get in contact with you immediately.


Fax: (+49) (0)22 33 604-711